Privacy Policy

We only collect information that you voluntarily provide to us. This happens through our contact / enquiry form, which asks for:

• Full name
• Email address
• Phone number
• Company or organisation name (optional)
• Your message or enquiry

We do not collect payment information, government IDs, or any sensitive personal data as defined under the DPDP Act.

We may also automatically collect standard server logs including your IP address, browser type, pages visited, and time of access. This data is not linked to your identity and is used only for security and diagnostics.

We use the information you provide for the following purposes:

• To respond to your product enquiry or quotation request
• To send you information about TARKO products relevant to your enquiry
• To maintain a record of business communications
• To comply with legal obligations

We do not use your information for automated decision-making, profiling, or unsolicited marketing without your explicit consent.

Our contact form is processed through EmailJS (emailjs.com), a third-party email delivery service. When you submit the contact form, your details are transmitted to EmailJS servers to deliver the message to us. EmailJS has its own Privacy Policy available at their website.

With your consent (see Cookies below), we use:

• Google Analytics (GA4) — to understand how visitors use our site
• Google Ads — to measure and personalize advertising for TARKO
• Google Maps — to show our factory location on the Contact page

We do not sell, rent, trade, or transfer your personal data to any other third parties, except:

• Where required by law, court order, or government authority
• To protect the rights, property, or safety of Sakhi Industries (trading as TARKO) or others

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

We retain enquiry data for up to 3 years from the date of last contact, which is a reasonable period for managing business relationships and complying with potential legal or contractual obligations.

You may request deletion of your data at any time by contacting us at the details below. We will process your request within 30 days unless retention is required by law.

We use a small number of cookies, grouped into categories. Non-essential categories are only activated after you give consent through our cookie banner:

• Strictly necessary — required for the site to function and to remember your cookie preferences. Always active; cannot be disabled.
• Analytics — Google Analytics (GA4), used to understand how the site is used so we can improve it. Only active once you consent.
• Advertising — allows Google to personalize ads and measure ad performance for TARKO. Only active once you consent.
• Embedded content — the Google Map on our Contact page, which sets cookies from google.com once loaded. Only loads after you consent.

We use Google's Consent Mode, which keeps analytics and advertising cookies denied by default and only activates them for the categories you approve.

You can change your choice at any time — click "Cookie Settings" in the footer, or the button below.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Erasure — request deletion of your data
• Grievance redressal — raise a complaint with our designated contact (below)
• Nominate — nominate another individual to exercise rights on your behalf in case of incapacity

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Our website is a business-to-business platform intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

For any privacy-related queries, requests, or complaints, please contact our designated representative: